What can you digitize? We digitize VHS, VHS-C, 8mm, Hi8, Digital8, MiniDV, HDMiniDV, Betamax, PAL formats, SECAM formats – all in house

How fast can you turn around an order? Our focus is on doing the job properly, and at a comfortably efficient pace. Currently the turnaround time for most small orders is 1-2 weeks and 7-9 weeks for most large orders, depending on quantity and type of media. There are seasonal variations, and these times are not guaranteed. For customers in a hurry we will meet a deadline for a rush fee.

These are my priceless memories. Do you understand their importance and can you guarantee they are well cared for? Yes, we are fully aware of the importance that these different types of media hold on a personal level. We have our own pictures and films to protect and cherish too. We can guarantee that the order is safe and kept as secure as possible during scanning or transfer, and we understand that one lost memory is not only hard on the customer but fatal for our business.

What output ratios do you use for video? Our standard output is NTSC 720×480 (4:3) and PAL 720×540 (4:3) aspect ratio, we can output 16:9 but the file will need to be reprocessed unless captured from HDV. We can transfer many other types of video formats as well, please contact us for details about formats that are not listed.

How do I get my files once you are done? We can output your digital content to a DVD discs or  USB drives. Small orders can be sent via email or FTP (Dropbox), and all files are backed up on our servers for 14 days after the date of completion.